Privacy policy

Data controller

ACMA Immobilier — 67 rue de Maubeuge, 75010 Paris, France — SIRET 842 429 417 00020. General contact: contact@acmaimmobilier.com. For any question relating to the protection of your personal data, you can contact us at contact@acmaimmobilier.com.

Data collected

We collect the following data through our forms:

• Valuation form: property type, address, surface, rooms, condition, first name, last name, email, telephone, optional comment.
• Contact form: name, email, telephone, subject, message.
• Functional cookies: no advertising tracking cookies are used. Analytics cookies (Google Analytics) are only set after your explicit consent via the cookie banner.
• Email tracking: only if you have consented to it, open status and clicks on the emails we send you, associated with your email address, with a timestamp of your consent.

Purposes of processing

• Respond to your requests for information or valuation.
• Send you, at your request, personalised reports.
• Offer you, with your consent, properties matching your criteria.
• Improve the quality of our services and our website.

Legal basis and retention period

The legal basis is your consent (GDPR Article 6.1.a) or the performance of a pre-contractual mission (Article 6.1.b). Retention: 3 years after last active contact, or until your deletion request. Emails relating to signed mandates are kept for 5 years under legal obligations.

Email open and click measurement

Some of the emails we send you may include an audience-measurement mechanism (tracking pixel and click-tracked links) indicating whether they were opened and which links were visited. In line with the CNIL recommendation on tracking pixels in emails, this measurement for statistical and marketing purposes relies exclusively on your consent (GDPR Article 6.1.a), collected via a dedicated checkbox on our forms, separate from your agreement to be contacted. This consent is timestamped and stored. Without your consent, our emails are sent to you with no tracking mechanism whatsoever.

You can withdraw your consent or object to this tracking at any time: via the tracking opt-out link included in our emails (separate from the unsubscribe link) or by writing to contact@acmaimmobilier.com. Withdrawing this consent does not affect the receipt of our communications if you are subscribed to them, nor the lawfulness of tracking carried out before withdrawal.

Recipients

Your data is only accessible to the ACMA Immobilier team and our technical subcontractors:

• Resend (transactional email delivery) — Resend Inc., Delaware, United States. Data: email, first name, last name.
• Vercel (hosting) — Vercel Inc., California, United States. Data: server IP, technical logs.
• AdLead (CRM) — only if you have requested commercial follow-up. Data: first name, last name, email, telephone, project.

No transfer outside the EU is carried out without standard contractual clauses compliant with GDPR.

Your rights

Pursuant to GDPR, you have rights of access, rectification, erasure, opposition, restriction and portability of your data. You can exercise these rights by writing to contact@acmaimmobilier.com, providing proof of identity.

You may also lodge a complaint with the French data protection authority CNIL: cnil.fr.